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Veterans
Resource Hub
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Getting started

Where to start if you are new to the VA

The VA has many programs, and it is hard to know where to begin. These first steps work for most veterans, no matter when or where you served.

What you may need

  • Your DD214 or other discharge papers
  • A phone or email you check often
  • A list of health problems you have had since service, if any

Steps

  1. Step 1: Find your discharge papers

    Almost every benefit starts with your DD214. If you cannot find it, see our guide on how to get your DD214. It is free.

  2. Step 2: Make a VA.gov sign-in

    A VA.gov sign-in lets you apply, check your claims, and see letters online. The VA uses Login.gov or ID.me to keep your account safe. You can also do everything by phone or in person instead.

  3. Step 3: Apply for VA health care

    Many veterans qualify, even if you never filed a claim. Health care is often the door to other help, like a social worker who can connect you to housing or food programs.

  4. Step 4: Talk to a free accredited helper

    A Veterans Service Officer (VSO) can look at your whole situation and tell you which benefits to apply for. Their help is always free.

  5. Step 5: Check your state benefits too

    Every state has its own veterans office. States offer extra help, like property tax breaks, state veteran homes, and school benefits.

Take it one step at a time. You do not need to apply for everything at once.

Questions? Call the official line

MyVA411 main VA line: 800-698-2411

Official sources

Questions and tips about this guide

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